Refund Policy

At Emma-Jane’s Foodservice, we are committed to delivering quality products to our customers. However, we understand that issues can arise. Please read our refund policy carefully.

We do not accept refunds unless the product is damaged during transit. Please note that we cannot issue refunds based on personal taste preferences. If you need to request a refund due to damage, please contact us at and provide your proof of purchase (Order #). We may require you to return the product for inspection, and/or provide the batch/lot number along with the name of the product.

To return the product, please mail it to the following address:

Emma-Jane’s Foodservice
189 John F Kennedy Drive
Milson
Palmerston north
New Zealand

Shopping Cart
Scroll to Top

Subscribe to our Mailing list and get exclusive offers, information and be the first to know about New Products.

This field is for validation purposes and should be left unchanged.

Don't show again.